By using this site and shopping in our online shop you agree to by bound by the terms and conditions set out below:
We want you to be really happy with your purchase, but, if for any reason you are not satisfied with our products simply return them within 7 days of receipt for an exchange or a full refund (minus the delivery charge).
To qualify for a refund the goods MUST be unopened and/or unused, and in resaleable condition, once inspected by us we’ll refund the amount to the original card details within 28 days. If you have paid through Paypal , you will be refunded the amount to you Paypal account.
If you find any of your goods are damaged or the wrong product was provided to you as a result of our error, return the unopened and/or unused goods and according to your instructions we will either exchange them or reimburse the cost of the items and the delivery charge.
When returning items we recommend you obtain a certificate of posting, as we cannot accept responsibility for parcels lost in transit. Please pack items suitably to prevent damage in transit. Please include your name, address, order reference number, reason for the return and the action you would like us to take with all returns.
N.B. Items which are cut lengths i.e. fabric, trimmings, interfacing etc. cannot be returned or exchanged unless faulty or provided in error by us.
Your existing Consumer Statutory rights are not affected by these conditions.
We will NEVER pass on your information to third parties and will only collect and keep information about you in order to process your order and provide you with a fast efficient service.
After we have processed your order we will not contact you again (except in connection with your order) without your consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. Any inaccuracies you find will be promptly deleted or corrected.
We want you to feel secure when shopping with us. Our website utilises Secure Sockets Layer Technology (SSL) which is industry standard encryption to provide a safe environment in which to exchange your payment details with our website. When you enter our checkout pages you will see a locked padlock in the lower right side of your browser window indicating that you are communicating with our website via a safe and secure connection.
We have taken great care in compiling the content of this site however; we can accept no liability for any inaccuracy, error or omission. We can also accept no responsibility or liability for any damage or injury to persons or property arising from the use of any ideas or instructions contained on this site.
Price, product, and availability information is subject to change at short notice and without prior notification.