Deliveries are by post and most orders shall be shipped within 1-3 business days of confirmed payment. Ireland orders are sent via An Post Mail with a delivery aim for 1-3 days and all oversees orders are shipped via Airmail with a delivery aim for 7-14 days, however, please take note that this could take longer due to customs.
At the moment we deliver to Ireland, the UK, Europe and all over the world. Delivery charges are calculated based on the delivery address and weight.
Delivery charges are as follows:
|*Fabric||up to 2 yards €5 / over 2 yards €7|
|Orders over €60||Free|
To UK / EU
|*Fabric||up to 2 yards €8 / over 2 yards €10|
Rest of World
|*Fabric||up to 2 yards €9 / over 2 yards €12|
|* Small items are trimmings, ribbons, bag making hardware, bits n bobs, sewing panels|
|* Medium items are sewing kits, webbing, aprons|
|* Fabric is sold by the half yard|
We want you to be really happy with your purchase ,but, if for any reason you are not satisfied with our products simply return them within 7 days of receipt for an exchange or a full refund (minus the delivery charge).
To qualify for a refund the goods MUST be unopened and/or unused, and in resaleable condition, once inspected by us we’ll refund the amount to the original card details within 28 days or if you paid via Paypal amount will be refunded to your Paypal account.
If you find any of your goods are damaged or the wrong product was provided to you as a result of our error, return the unopened and/or unused goods and according to your instructions we will either exchange them or reimburse the cost of the items and the delivery charge.
When returning items we recommend you obtain a certificate of posting, as we cannot accept responsibility for parcels lost in transit. Please pack items suitably to prevent damage in transit. Please include your name, address, order reference number, reason for the return and the action you would like us to take with all returns.
N.B. Items which are cut lengths i.e. fabric, interfacing etc. cannot be returned or exchanged unless faulty or provided in error by us.
Your existing Consumer Statutory rights are not affected by these conditions.